Refund Policy

## Refund Policy

### Returns
- **Eligibility**: Items must be returned within 30 days of purchase.
- **Condition**: Products must be unused and in their original packaging.
- **Process**: To initiate a return, please contact us at support@theyouthvibe.com with your order number and reason for return.

### Refunds
- **Processing Time**: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- **Approved Refunds**: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

### Exchanges
- **Defective or Damaged Items**: If you received a defective or damaged item, please contact us at support@theyouthvibe.com to arrange for a replacement.

### Non-Returnable Items
- **Sale Items**: Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
- **Gift Cards**: Gift cards are non-refundable.

### Shipping Costs
- **Responsibility**: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- **If you receive a refund**: The cost of return shipping will be deducted from your refund.

### Late or Missing Refunds
- **Credit Card Payments**: If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
- **Bank Processing Time**: Next contact your bank. There is often some processing time before a refund is posted.
- **Still no refund?**: If you’ve done all of this and you still have not received your refund yet, please contact us at support@theyouthvibe.com.

### Contact Us
- **Questions**: If you have any questions about our refund policy, please contact us at support@theyouthvibe.com.

Thank you for shopping with YouthVibe!